Our Services

How We Can Help…

We can help you to realise sustainable benefits to your organisation such as:

  • Enhancing your customer reputation…
  • Making your Quality Management System work for you…
  • Reducing complaints…
  • Reducing your costs…
  • Improving your processes…
  • Empowering your team…
  • Getting measurable results…
  • Implementing a robust strategy…

Our Expertise

Quality Management

  • Quality Management Systems implementation and improvement
  • Audits & Compliance
  • Quality Engineering
  • Problem Analysis and Resolution
  • Process Improvement
  • Supply Chain Management & Development
  • New Product Introduction

Business Excellence

  • Strategic Planning and Deployment
  • Business Diagnostics, Excellence Assessment
  • Risk Management
  • Governance
  • Performance Management, KPIs
  • Teamwork
  • Project Management
  • Training and Mentoring

Continuous Improvement

  • Six Sigma
  • Lean
  • Agile Projects
  • Change Management
  • Facilitation and coaching

How we can work with you…

 

Consultancy


We can provide consultancy that is precisely tailored to your needs irrespective of the size, maturity or sector of your organisation. We can work with you and your team to:

  • implement a robust and effective quality management system for ISO9001 or IATF16949
  • develop and improve your existing management systems which during growth and change, may have lost effectiveness and value
  • support your Strategic Planning, Performance Management and Risk Management/Business Continuity planning
  • carry out business diagnostics, specific improvement projects, quality engineering, new product introduction support, problem analysis and resolution.

Outsource


If you have a requirement for an ISO 9001 Quality Management System but don’t have the budget for a dedicated resource to manage the compliance and continuous improvement of the system. We can support your team and help you to balance your resources with such activities as:

  • carrying out objective internal process audits and certification readiness activities
  • facilitation of management review
  • supplier development
  • troubleshooting, corrective and preventive action
  • process improvement

 

Training


We can offer tailored training, coaching and mentoring to support sustainable business improvement, engagement and learning:

  • training and coaching your team on new and changed systems and processes
  • focused training for teams and individuals on Quality Management System requirements and internal auditing
  • training and guidance on Quality Improvement tools and techniques